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How to Prepare For Your Virtual Physiotherapy Appointment

IS YOUR COMPUTER SYSTEM READY FOR AN ONLINE APPOINTMENT?

  • What device will you be using?
    • Laptops and Android phones: Use GOOGLE CHROME
    • iPhones and iPads: Download the App "JANE ONLINE APPOINTMENTS
  • Ensure that you have a secure internet connection.
  • Check your internet speed using at fast.com. You will need a result of 15Mbps or higher. If your number is lower than 15Mbps, please contact Helios prior to booking your appointment.
  • The secure video conferencing platform will require access to your microphone and camera.
  • Check your computer and browser security and privacy settings to allow access to apps before your appointment.
  • If you do not know how to check your computer or browser privacy and security, contact Helios!

PREPARING YOUR HOME SPACE FOR A Virtual APPOINTMENT

  • Find a private space in your home that allows for room to perform exercises if needed.
  • Wear comfortable clothing that allows for easy movement of your area of concern.
  • If you have an upper body issue: a T-shirt will work but tank top may be helpful to make your shoulder and neck easier to examine.
  • If you have a lower body issue: comfortable shorts will work the best.

STARTING YOUR Virtual APPOINTMENT

Begin My Telehealth Appointment

Scroll down to your appointment and click on "Begin" beside the camera icon

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Helios Rehabilitation & Performance | #5- 1605 Victoria Road P.O Box 1998 Revelstoke, BC V0E 2S0