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How to Prepare For Your Telehealth Online Physiotherapy Appointment

IS YOUR COMPUTER SYSTEM READY FOR AN ONLINE APPOINTMENT?

  • Laptops are recommended but Android phones will also work. If you only have an iPad or iPhone, please contact Helios.
  • Ensure that you have a secure internet connection.
  • Check your internet speed using at fast.com. You will need a result of 15Mbps or higher. If your number is lower than 15Mbps, please contact Helios prior to booking your appointment.
  • Use the most current version of Google Chrome or Firefox.
  • Wear headphones for best audio during your appointment.
  • The video conferencing technology will require access to your microphone and camera. Check your computer and browser security and privacy settings to allow access to apps before your appointment. If you do not know how to check your computer or browser privacy and security, contact Helios!

PREPARING YOUR HOME SPACE FOR A TELEHEALTH ONLINE APPOINTMENT

  • Find a private space in your home that allows for room to perform exercises if needed.
  • Wear comfortable clothing that allows for easy movement of your area of concern.
  • If you have an upper body issue: a T-shirt will work but tank top may be helpful to make your shoulder and neck easier to examine.
  • If you have a lower body issue: comfortable shorts will work the best.

STARTING YOUR TELEHEALTH ONLINE APPOINTMENT

Begin My Telehealth Appointment

Scroll down to your appointment and click on "Begin" beside the camera icon

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Helios Rehabilitation & Performance | #5- 1605 Victoria Road P.O Box 1998 Revelstoke, BC V0E 2S0